Privacy Notice

At The Architects Design Ltd, we are committed to protecting and respecting your privacy. This Privacy Statement explains how we collect, use, store, and safeguard your personal information when you visit our website, www.thearchitectsdesign.co.uk, and how we comply with data protection laws.

By using our website, you agree to the collection and use of information in accordance with this policy. Please read this Privacy Statement carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect the following types of information when you visit our website:

  • Personal Identifiable Information: This includes details such as your name, email address, phone number, and other relevant contact information that you voluntarily provide when you contact us or register for our services.

  • Non-Personal Identifiable Information: This includes data about your visit to our website, such as IP addresses, browser type, and operating system, collected through cookies and analytics tools. This helps us to understand how users interact with our website.

2. How We Use Your Information

We use your information for the following purposes:

  • To respond to your inquiries: When you submit a contact form or request information, we use your details to respond to your questions or requests.

  • To provide services: If you engage with us for services such as architectural design, we use your information to process and manage your project.

  • To improve our website: Non-personal information, such as data collected through cookies, is used to improve our website, enhance user experience, and analyse traffic.

  • To send marketing communications: With your consent, we may send you updates, promotional materials, or newsletters related to our services. You can opt out at any time by following the unsubscribe instructions in these emails.

3. Cookies

We use cookies to enhance your experience on our website. Cookies are small files that are stored on your device. They help us:

  • Improve website functionality.

  • Remember your preferences and settings.

  • Analyse website traffic through Google Analytics or similar tools.

You have the option to disable cookies through your browser settings, but this may affect your experience on the website.

4. Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We will not share, sell, or rent your personal data to third parties, except in the following cases:

  • Third-party service providers: We may share your data with trusted third-party providers who assist in running our website, such as hosting services, analytics tools, and marketing platforms. These providers are bound by contractual obligations to keep your information confidential.

  • Legal requirements: We may disclose your information to comply with legal obligations, enforce our terms and conditions, or protect the rights, property, and safety of The Architects Design Ltd, our users, or others.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. Once this data is no longer needed, it will be securely deleted or anonymised.

7. Your Rights

You have the right to:

  • Access your personal data: You can request a copy of the personal data we hold about you.

  • Rectify any inaccuracies: You can ask us to correct any inaccurate or incomplete information.

  • Erase your personal data: In certain circumstances, you may request the deletion of your personal data.

  • Object to processing: You can object to the processing of your personal data, especially in the case of marketing communications.

  • Withdraw consent: If we are processing your data based on your consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at the details provided below.

8. Third-Party Links

Our website may contain links to external websites. Please note that we do not control these third-party websites, and we are not responsible for their privacy practices. We encourage you to read the privacy statements of these websites before submitting any personal information.

9. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Any changes will be posted on this page with the updated date. Please check back periodically to stay informed about how we are protecting your personal data.

10. Contact Us

If you have any questions or concerns about this Privacy Statement or how your personal data is processed, please contact us:

  • Email: [Insert contact email here]

  • Phone: [Insert phone number here]

  • Address: Unit 20D, WREN Centre, Westbourne Road, Emsworth, Hampshire, PO10 7SU

11. Right to Lodge a Complaint

If you believe we have violated your data protection rights, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) or your local data protection authority. More information can be found on the ICO's website: https://ico.org.uk.

This Privacy Statement complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the UK. We are committed to protecting your personal information and ensuring transparency in how we use it.